Popular Questions

β«Έβ«ΈΒ What is my Size?

If you want to confirm your exact size it’s very easy to measure !

β‹™ tops ~ measure around your bust

β‹™ bottoms ~ measure around your belt line

Please check the sizing chart in the last picture of each listing πŸ™

~ Please Note ~ measurements are in inches

If you aren't able to measure, just let us know the usual size you go by πŸ¦‹

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β«Έβ«ΈΒ Can I track the delivery of my order?

Yes, if your order has been sent to you using a trackable service, you can follow its journey to you. Tracking will be sent automatically to your email which provided once made a purchase, just in case you did not receive it, we are here for you! JustΒ contact usΒ :)

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β«Έβ«ΈΒ I’m missing an item from my order, what should I do?

We may have sent you 2 packages! Please check your emails (also your spam folder) to see if weΒ informed you that you will receive more than one package. If you still have questions pleaseΒ contact usΒ :)

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β«Έβ«ΈΒ I have received the wrong item, what should i do?

As soon as you discover a mistake, please contact usΒ with your order number andΒ a description of the fault. We will figure it out together!

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β«Έβ«ΈΒ Will my order be charged with customs duties and/or other fees?

In most cases, customs tax and other import duties are charged once the parcel reached itsΒ destination address. You may be charged for handling fees and taxes according to your country import and customs policy.

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β«Έβ«ΈΒ How long does it take to process my order until the items are delivered? and how long does the shipping take?

Our processing time is 1-2 business days, this depends on the items ordered, we ship most of our items from the USA.

Estimated delivery time for domesticΒ shipments: 1-4 business days.

Estimated delivery time forΒ international shipments: 7-21 business days.

You can upgrade to Courier Shipping at the Checkout !

( We recommendΒ to choose Courier Shipping for deliveries to CentralΒ & South AmericaΒ )

We can ship to any destination you wish :)

Delays in the postal service and during holidays sometimes occur, and we can't be held responsible for those.

Please contact us if you have not received your item within 1 month, and we will help you to track your package!

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β«Έβ«ΈΒ What is your return policy?

We accept returns. If you are not satisfied with your item you can contact us and send it back within 14 days of receiving the item. We will refund you (minus the shipping charges) or you can get a full store credit.
Please Note ~ Also if you received free shipping we will need to charge for shipping .

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Your happiness means a lot to us so don’t hesitate to contact usΒ with any problem you have and we will happily support !

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Blessings, Love & Light πŸ™β€οΈοΈ
~ Primitive Tribal Craft ~

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